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Privacy Policy

Last Updated: January 16th 2026

At Rock and Remedy, I take your privacy as seriously as I take the energy of my crystals. This policy outlines how I collect, use, and protect your personal information when you visit my site or purchase a custom healing bracelet.

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1. Information I Collect

To fulfill your order, you must provide me with certain information, which you authorized the platform to provide to me. This includes:

  • Contact Information: Your name, email address, and phone number.

  • Shipping Information: Your physical mailing address.

  • Order Details: The specific crystals or custom intentions you have requested.

  • Payment Information: Payment details are processed securely through our third-party processors. I do not personally see or store your full credit card information.

 

2. Why I Need Your Information

I rely on a number of legal bases to collect, use, and share your information, including:

  • Service Delivery: To fulfill your order, settle disputes, or provide customer support.

  • Communication: To send you updates about your order or respond to your inquiries.

  • Legal Compliance: To comply with tax laws (specifically Florida sales tax records) or a court order.

 

3. Information Sharing and Disclosure

I value your privacy and do not sell your information. I share your personal information for very limited reasons, such as:

  • Service Providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (USPS/UPS) and payment processors. I share your personal information with these third parties, but only to the extent necessary to perform these services.

     

  • Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to respond to legal process or to government requests.

     

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations (such as Florida tax records), typically for a period of 7 years.

 

5. Your Rights

If you reside in certain territories, you have rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in limited cases:

  • Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me.

  • Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information. (Absent exceptional circumstances, like where I am required to store data for legal reasons).

     

6. Contact Me

For purposes of data protection laws, I, Jessica Allen, am the data controller of your personal information. If you have any questions or concerns, you may contact me at:​ therockandremedy@gmail.com

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