Rock and Remedy - Frequently Asked Questions (FAQ)

Welcome to Rock & Remedy — where every piece is created with intention, prayer, and care. We believe in growth over guilt, the power of mindful living, and the support crystals and gemstones bring to our daily walk with God. Each bracelet is a reminder to align your energy, nurture positivity, and embrace your journey of self-discovery.
Ready to explore? Browse our handcrafted bracelets and crystals below and find the piece that resonates with your spirit.
About Our Products
What is Rock and Remedy?
Rock and Remedy creates custom, handcrafted healing bracelets designed with intention, mindfulness, and energetic alignment. Each bracelet is made specifically for you and infused with positive energy to support your personal wellness journey.
Do your bracelets heal or cure medical conditions?
No. Our bracelets are energetic tools and are not intended to diagnose, treat, cure, or prevent any disease. They are meant to complement your self-care practices, not replace professional medical advice.
How do I know what bracelet size to order?
Proper sizing ensures both comfort and durability.
To measure your wrist:
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Use a soft measuring tape and wrap it snugly around your wrist where you normally wear a bracelet
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Take note of the measurement in inches
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Add ½ inch to 1 inch for a comfortable fit
Example: If your wrist measures 6 inches, order a 6.5–7 inch bracelet. No measuring tape? Use a string, mark where it overlaps, then measure the string with a ruler.
💎 Still unsure? Contact us before ordering — we’re happy to help you find the perfect fit.
Do you accept returns or refunds?
Yes — partial refunds are available only if the bracelet is unopened and the seal is not broken.
Refund conditions:
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You must contact us within 7 days of delivery
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The bracelet must be unused, unopened, and sealed
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Refunds will NOT include:
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The $11.11 Base Design Fee
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The $5.00 Shipping Fee
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Once the seal is broken, the bracelet is considered energetically opened and all sales are final.
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How do I put on and remove my bracelet safely?
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Gently roll the bracelet on and off your wrist
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Avoid pulling or overstretching the elastic to preserve its integrity
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How do I cleanse or recharge it?
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Moonlight
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Smudging (sage, palo santo, incense)
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Sound (bells or singing bowls)
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Intention and visualization
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Do you offer additional customization options?
Yes. While custom healing bracelets are the only products available on our website, we happily accommodate special design requests beyond what is listed. You may contact us if you would like to:
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Include more than two crystals in your bracelet
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Add a charm
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Request a custom design not currently offered on the website
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Incorporate a specific crystal not listed
Please connect with us for any requests you may have.
Creation time: 1–2 business days
📩 To order:
Email: therockandremedy@gmail.com
Instagram: @TheRockAndRemedy
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How long does the process take?
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After placing your order, you will receive two design previews within 24–48 hours
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Once you select your preferred design and submit the remaining balance in full, your bracelet will be shipped within 1–2 business days
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Orders are shipped via USPS Standard Shipping
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Delivery typically takes 3–5 business days after shipment
✨ Each bracelet is intentionally crafted and packaged with care to ensure quality and energetic alignment.
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✨ FINAL NOTE
By purchasing from Rock and Remedy, you agree to our policies regarding custom energetic products, sealed-item refund eligibility, and non-refundable base design and shipping fees. Thank you for honoring the sacred and intentional nature of our work.
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